INGRAM MICRO

PRE-SALES TECHNICAL SOLUTIONS | (800) 445-5066 | 8:30am - 8:00pm EST Monday - Friday

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         Valid As of: April 1st, 2019

    1) Networking

    2) Servers, Systems, Notebooks

    3) Printing & Video

    4) Storage, Peripherals & Software

    5) Technology Help Desks

    6) Specialty Support Teams

SEARCHES ALL EXTENSIONS IN INGRAM MICRO PRE-SALES TECHNICAL SOLUTIONS

Extension Line Name Description
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76346 All Other Network Technologies Network technology needs: Network switching, basic routing, and media conversion. Secondary technologies include network testing, wireless, and networking accessories such as copper cables, fiber cables, and transceiver modules. Ethernet Switch, Switching, Load Balance, Network Monitoring, Fluke, Load Balancer, Mellanox Adtran
76327 All Other Storage Support Data Storage SATA hard drives, USB hard drives, adapters, cables, CD drives, DVD drives, optical drives, RAID adapters, HBA adapters, removable media devices, and storage enclosures Netpatibles
77255 APC Power solutions for Single Phase and 3-Phase Uninterruptible Power Supplies (UPS), surge protectors, racks, cooling, Power Distribution Units (PDU), data center monitoring, Keyboard/Video Monitor (KVM) switches, and cabling products. Schneider Electric
76330 Branded desktops, notebooks, and related accessories Pre-built Desktops, All-In-One, notebooks, workstations, mobile workstation, tablets, thin/zero clients, third-party after-market options, warranty upgrades, branded monitors, and adapters.. Systems Config Sony VAIO Thin Clients Macbook CTO Acer TravelMate Chromebook Veriton Aspire Predator Switft Switch Spin Dell Wyse
76476 Cisco Collaboration WebEx, Spark, On-Premise and Cloud TelePresence, Jabber, IP phones, Contact Center Express, Voice Gateway’s, and Unified Communications Manager (Call Manager): Business Edition 6000 and 7000. Video Conference Phones Desk
76437 Cisco Data Center Data Center class infrastructure networking: Nexus switches 7k, 5k, 3k, 2k, hardware series and Nexus 1k virtual switch, Fibre Channel switches in the MDS portfolio, and Data Center Solution builds which consist of VersaStack, SmartStack.
76428 Cisco Enterprise Network switching, network routing solutions through the Integrated Service Routers (ISR) and Aggregation Service Routers (ASR), network management solutions through Prime Infrastructure, cloud based Meraki network switches, Catalyst portfolio, and the Cisco Small Business switches.
76695 Cisco Security ASA firewalls, Meraki firewalls, Firepower security services, AnyConnect VPN, web and email security gateways, web and email security cloud solutions, and Identity Services Engine.
76701 Cisco Systems Unified Computing System (UCS) Portfolio including: UCS rack mount servers in the C-Series, full blade servers in the B-Series, hyper-converged solution with Cisco Hyperflex, and server modules for the Cisco Router ISR portfolio in the E-Series.
76427 Cisco Wireless Enterprise Aironet, Meraki wireless and Small Business wireless solutions including: indoor access points, outdoor access points, wireless controllers, wireless security, analytics and location tracking solutions for both on premise and cloud hosted deployments.
76484 Citrix Citrix pre-sales opportunities are now handled by our dedicated off-line Citrix Technical Resources. Please speak with the Citrix Licensing team who will work with the required off-line resources to support your Citrix opportunity
76065 Cloud Services Cloud hosted solutions that are not supported by any of our other specialty lines
76423 Components/System Builder Configuration of white box servers and desktops using 3rd party components consisting of: memory, hard drives, solid state drives (SSD’s), chassis, power supplies, central processing units (CPU’s), cooling components, operating systems (OS), and graphics cards. Upgrading systems with sound cards, network cards, enclosures, offload cards, PCI-e add on cards, Serial RS-232 cards, video adapters, card readers, and caddies. Samsung Chassis, Supermicro, Antec, Cooler Master, Intel, Rosewill, EVGA, Corsair, Startech, Visiontek, XFX, Gigabyte, Coolmax, Crucial, Kingston, Addon, Dataram, Enermax, Lepa, Asus, MSI, PNY, Zotac, Sapphire, Jaton, Diamond Multimedia, Sandisk, Western Digital, Seagate, HGST, Hitachi, Transcend, Axiom, Edge, Centon, Atto, Microsemi, Highpoint, Siig, Syba, Mellanox, Allied Telesis, Solarflare, TP-Link, Chelsio, Trendnet, D-Link, LG, I/O Magic, Buslink, Addonics, Comtrol, Apricorn, Hauppauge, Avermedia, Epiphan, Brainboxes, Digi International, Sabrent, Sonnet, US Robotics, IOGear, Power Supply, RAM, Memory, CPU, Central Processing Unit, Processor, Motherboard, Mainboard, Video Card, Graphics Card, Solid State Drive, hard, Host Bus Adapter, HBA, RAID, Redundant Array of Inexpensive Independant Disks, Network, NIC, Optical, Blu-ray, DVD, DVDROM, DVDRW, CD, CDROM, CDRW, Disk, Sound, Audio, Serial, Parallel, Firewire, USB, USB-C, Controller, IDE, M.2, mSATA, eSATA, Expresscard, Cardbus, Thunderbolt, PCI, PCIE, PCI Express, PCI-X, ISA, RS-232, RS-422, RS-485, Dongle, Docking Station, Hub, Mini Displayport, MST, HDMI, DVI, VGA, SATA, Converter, Enclosure, Backplane, Cage, Mount, Sit-Stand, Fan, Whitebox, offload, card reader, caddy, caddies GPU Drivers NVidia Graphics Card
76327 Data Storage SATA hard drives, USB hard drives, adapters, cables, CD drives, DVD drives, optical drives, RAID adapters, HBA adapters, removable media devices, and storage enclosures
76340 Dell Desktop and Notebook support Dell Notebooks, desktops, workstations, thin clients(Wyse), docks, mounts, Monitor displays, & Memory upgrades. Laptops
76346 Dell EMC Networking Pre-configured stocked switching solutions; direct attach cables, transceivers and other Dell EMC branded networking equipment.
76948 Dell EMC Server Configuring Dell EMC Storage products and Dell EMC part requests such as Server solutions and Memory upgrades, Hard-drive replacements, Power Supplies, Network cards, and more.
76999 Dell EMC Storage Configuring Dell Configure To Order (CTO) storage products and Dell part requests such as replacement hard-drives for select models, SAS Cables, HBA Adapters and Fibre Channel Switching.
DELL EMC CTO Portal Please use this form for Configure To Order requests of all Dell EMC products, please call one of the above lines if you have any questions Config to Order
76332 Digital Imaging Digital cameras, document cameras, check scanners, production scanners, and scanning software products such as: PaperStream Capture.
76355 Digital Signage/ProAV Large format displays, digital signage software, specialty video solutions, and audio Video Wall Media Player Samsung Hospitality LFD Large format Healthcare XRAY MRI Sharp LG NEC Viewsonic Planar Commercial ATEN Direct View LED Signage Audio Distribution Extenders HDBT HDbaseT Room Control Systems Mics Microphones Speaker Amp Amplifier XLR 70volt 8ohm 4ohm Outdoor Harsh Environment Enclosure Digital Advertisement PA Public Address AtlasIED Audio Visual Furniture AOpen 3M BenQ C2G Bosch BrightSign Canon Black Box BlackBox Casio Chief Peerless DVTech Elo Ergotron Anthro Gefen Hall Research Hitatchi Hitachi Hiperwall Daper Da-Lite IOGEAR Infocus Peerless NEC Panasonic Planar Premier Mounts Samsung Sharp Scala Sharp Startech T1 Visions Touch Systems TSI Tripplite tripp lite viewsonic VS Networks Signage Live Smart SIIG Whiteboard LFD Touchscreen Interactive
76260 Eaton Electrical and Data Center Power and infrastructure needs, including: Power Distribution Units (PDU), Single Phase and 3-Phase Uninterruptable Power Supply (UPS), generators surge protection, and racks. Uninterruptible power supplies power distribution units protection Racks PDU Management
76124 Fortinet Network security and advanced threat protection including gateway and endpoint solutions, the line also covers wireless, on premise and cloud hosted email security solutions, network switching, telephony, application delivery, WAN link load balancing and two factor authentication
76046 Headsets Plantronics, Jabra, VXI and Sennheiser Headsets for Any Make/Model of Phone Wired, Wireless, Headphones, Speaker phones
76017 HPE Rack & Tower Servers ProLiant rack mount servers, tower servers, HPE branded racks, and HPE server components (memory, hard drives, and network cards). DL ML Series Rack Mount Tower Servers PDU UPS KVM Console Remote Managment Licenses OneView Red Hat VMWare Microsoft
76122 HPE Blade Servers ProLiant Blade server configuration, chassis configurations, C-Class Blade Chassis, Interconnects, C3000 enclosures, C7000 enclosures, blade server hard drives, memory, networking, power, and cooling.
76556 HPE Storage NAS (Network Attached Storage), SAN (Storage Area Network), storage back-up (tape, software), fibre channel switching, and components.
77472 HPE Networking Switching, routing, Aruba wireless, network management solutions, ArubaOS, and Comware switches.
76302 HPE Advanced Solutions Synergy, Apollo, Converged Systems, and other new and emerging HPE technologies including their memory, hard drives, and network cards.
76019 HP Desktops & Notebooks HP Desktops, All-In-One, Notebooks, Workstations, Mobile Workstation, Tablets, HP Branded After Market Options, Warranty Upgrades, HP Branded Monitors and Adapters, and HP Thin clients. EliteBook, Elite Desk ZBook, CTO Mini laptop
77962 Integration Services Performs configuration, installation, asset tagging and testing of servers, storage hardware, operating systems, software, printers, networking hardware, wireless, and mobile device
77253 Juniper Networks Network Ethernet switches, firewalls and routers. Specific series include the EX and QFX series switches, SRX series and vSRX firewalls and MX routers up to and including the MX104. Juniper, SRX, EX, QFX, MX, NFX, Firewall, Switch, Router, Secure, Software Defined, Network, JUNOS, Space
76309 Lenovo Server Support Lenovo ThinkServer, System X server configurations, warranty upgrades/renewals and components for Lenovo servers. thinksystem
76628 Lenovo Storage Support Lenovo Storage configurations including: StorwizeV3700, tape devices, Lenovo Storage S2200/S3200, and warranty upgrades/renewals for Lenovo storage products.
76178 Lenovo Desktop & Notebook Lenovo desktops, All-In-One, notebooks, workstations, mobile workstation, thin clients, tablets, Lenovo branded monitors and adapters, Lenovo branded after-market options, and warranty upgrades. ThinkPad, ThinkCentre, ThinkCenter, ThinkStations, Yoga, Carbon, ThinkVision, LUW Accessories, Helix Laptops
76291 Option 1 Microsoft Licensing Product has already been decided and simply needs to be licensed and purchased
76291 Option 2 Microsoft Client Support Covers Client platforms such Windows 10/8/7, Office Suite, EMS and other client products of Microsoft Skype for Home Outlook Access One Drive Mobile Publisher OneDrive One Drive Powerpoint Word
76291 Option 3 Microsoft Surface and Hardware Support Covers all the products of Microsoft Surface including tablets, accessories, warranties and Microsoft hardware such keyboards, mice, web cams.
76291 Option 4 Microsoft Enterprise Support Covers server and cloud products such Windows, SQL, Exchange, SharePoint, Azure and other Microsoft product support. Skype for Business S4B SFB Enterprise Outlook Access OneDrive Yammer Mobile Publisher One Drive OneDrive PowerPoint
76102 Network Security Network security and advanced threat protection including: firewalls, endpoint protection, both on premise and cloud hosted email security, virtual private network (VPN) solutions, and intrusion prevention services. Eset, Sophos, Watchguard, Trend Micro, Anti-virus, Threat Assessment, Tenable, Sonicwall, Email Security, Web Application Firewall, WAF, Content Filtering, URL Filtering, App Control, IPS, IDS, Intrusion Prevention, Phishing Firebox XTM WSM UTM Dimension Total Basic Security Suite Friendly Wifi Go Mobile Bitdefender Bit defender
76328 Other Printing 3D printers, standalone fax machines, inkjet printers, laser printers, plotters, consumables, and printer warranties.
77091 PC Application Software Desktop productivity software application and any software that does not fall under other specialty extensions.
77092 Peripheral Products PC accessories including: keyboards, mice, cables, analog modems, internal/external PC components (serial, parallel, USB) Fellowes Privascreen Sit Stand Lotus Sit-Stand Shredder Automax Computer Speakers Headphones PC Microphones Cellular 2-Way 2way 2 way Radios GPS Voice Recording Dictation
76067 Physical Security Video surveillance systems, access-control, monitoring and hosting solutions, required networking and storage infrastructure. Camera Access Control Hikvision Axis Bosch IP Surveillance Analog DVR NVR Recorder Alarm Infrared Vision TRENDnet Hickvision
76342 Point of Sale Point of Sale systems, barcoding (Scanning and Printing), mobile Computers, payment processing, asset management, and ID card printing, and accessories for Point of Sale systems such as cash drawers, receipt printers, and signature pads. Barcode Label EMV Scanner POS Till Honeywell Zebra Star Micronics HP POS Datalogic Epson POS Verifone Ingenico Wasp Magtek APG MMF
76125 Poly (F.K.A Polycom & Plantronics) Polycom and Plantronics have become one Poly is the new name. Still working on your Video Conference, Audio Conference, Desk Phone, and Headset needs. Skype for Buisness Microsoft Teams Blackwire Savi Voyager
77252 Power & Datacenter Infrastructure Battery backup solutions, Uninterpretable Power Supply(UPS), cooling, Keyboard/Video/ Mouse (KVM), racks, cabling, and cable management solutions. Charging Cart batteries
76425 SAN/NAS/Tape Libraries /Complex Backup Solutions Direct attach storage (DAS), network attach storage(NAS), storage area network (SAN), tape drives, cloud and software based backup. Veritas
76332 Scanners & Digital Cameras Digital cameras, document cameras, check scanners, production scanners, and scanning software products such as PaperStream Capture.
76144 Tablets Smart phones, cellular signal boosters, cellular modems, mobile device management software, and cellular routers.
76064 Unified Communications (UC) Telephony, Audio & Video Conferencing, and faxing solutions including: IP phones, analog phones (corded and cordless), phone systems, fax servers and boards, and two-way radio products. ShoreTel, Paging, AT&T, Fortivoice, Konftel, ClearOne, Cyberdata, IP Paging, Speakerphones, Analog, Conference, Handset, Avaya, Nortel, Mitel Desk UCC Adtran Voice VOIP Voice Over
77256 V7 Mobile and computer accessories including: monitors, cases, cable/adapters, toners, projector lamps, and other peripherals.
77436 Veritas Backup and data management software, and Backup appliances. Products include Backup Exec, NetBackup, Enterprise Vault, SystemRecovery, Infoscale, and Data Insight.
76120 Vertiv Uninterrupted Power Supplies (UPS), Power Distribution Units ( PDU), rack products. Keyboard/Video/ Mouse (KVM) and serial console servers.
76520 Video/Display Products Projectors, small format displays, consumer TVs, small desktop displays, high end projector configurations, video cabling and accessories. Consumer Displays Samsung Sharp LG VIZIO Mounting AOC Philips Predator Privascreen Fellowes SDM, Large Screen Displays, FWD, PFM, Tuner, Plasma, LCD, EBS-N200, NSP-1, NSP-100, Network Player, bluray, monitor, display, LFD, TV, Hospitality Consumer Gaming Graphics Cards Blue-Ray BlueRay DVD NEC 3M Hitachi Epson
76237 Virtualization Virtualization support for different hypervisors, hyper-converged systems, recovery solutions, and business continuity solutions.
76390 VMWare VMware Virtualization software and cloud computing for x86-compatible computers including: vSphere, vCenter, Horizon, vCloud, Virtual SAN, AirWatch, and NSX products Desktop Virtualization View VSAN vRealize Fusion vFusion SRM Site Recovery Manager OPS Management Operations Management Workstation
76152 Wireless Networking Wireless planning, sizing, Access Points (AP), controllers, antennas, antenna cables/connectors, wireless networks interface cards (NICS), wireless USB adapters, range extenders, and bridging solutions EnGenius Ekahau Site Survey Sight Survey Bridging Ptp ptmtp Antenna WLC
AppleCTO@ingrammicro.com APPLE Apple CTO, Apple-branded displays, Apple-branded accessories, and Apple pre-built units IPAD IPOD IPHONE MAC
76005 Ingram Micro General Sales Extension The main contact extension for any of the many sales teams and individuals